Ordering & Delivery


Return & Refund Policy

Thank you for shopping at Match Trading Cape CC.
We appreciate your business and will do our utmost to meet your demands.
If you are not entirely satisfied with your product, we are here to help.


Returns

You have 30 calendar days to return an item from date of receipt thereof.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging and you will need to provide the receipt or proof of purchase.


Refunds

Once we receive your returned item, we will notify you accordingly and inspect the item after which we will notify you on the status of your return.
If your return is approved, we will initiate a refund to your account (depending on how payment was made).
You will receive the refund as soon as is reasonably practicable, taking into account factors beyond our control.


Shipping

You will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable.
If you receive a refund as per the above, the cost of shipping will be deducted from your refund.


Contact us

If you have any queries on how to return your item, kindly contact us.